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Shipping policy

Thank you for shopping with bagshop! We aim to deliver your purchases in a timely and secure manner. Please review the details of our shipping policy below.

1. Order Processing Time

  • All orders are processed within 1-3 business days after the payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods

  • We offer a range of shipping methods to suit your needs. Available options will be displayed at checkout.
  • Delivery times depend on the shipping method selected and your delivery location.

3. Shipping Time

  • Shipping time for most orders is between 7-15 business days, depending on the delivery location and shipping method selected.
  • Shipping delays may occur due to external factors such as weather, customs clearance, or holidays.

4. Shipping Costs

  • Shipping costs will be calculated at checkout based on your location and chosen shipping method.
  • Some orders may qualify for free shipping. Free shipping eligibility will be displayed at checkout if applicable.

5. Shipping Address

  • Please ensure that your shipping address is accurate and complete at checkout to avoid delays in delivery.
  • We are not responsible for delays or undelivered orders due to incorrect or incomplete shipping information.

6. Shipping to International Locations

  • We offer shipping to many international destinations. Shipping costs and delivery times will vary depending on your location.
  • International customers may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

7. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can use this tracking number to monitor the status of your shipment.

8. Delivery Issues

  • If you experience any delivery issues (e.g., delays, lost packages), please contact us at service@bagshop.com. We will work with the carrier to resolve the issue.
  • We are not liable for any lost or stolen packages once they have been confirmed as delivered by the carrier.

9. Delivery Attempts

  • If the carrier is unable to deliver your order due to an incorrect address or other issues, they may attempt delivery again or leave a notice for pickup.
  • Please follow the instructions on the notice to arrange for re-delivery or pickup.

10. Packaging

  • All items are securely packaged to protect them during transit. We use materials that ensure your items arrive in perfect condition.
  • In case of damage to the product during shipping, please contact us immediately for assistance.

11. Restrictions

  • Certain locations, especially remote or hard-to-reach areas, may experience longer delivery times.
  • We may not be able to ship to all destinations. If this is the case, you will be notified before completing the checkout process.

12. Shipping Delays

  • Delivery times may be impacted by factors outside our control, including:
    • Pandemic-related restrictions
    • Weather conditions
    • Customs delays
    • Natural disasters
    • Holidays or peak seasons
    Please be patient if you experience a delay due to these factors.

13. Customs and Import Fees

  • International orders may incur customs duties, taxes, or import fees, which are the responsibility of the customer.
  • We are not responsible for any delays or fees caused by customs procedures or other regulatory agencies.

14. Address Changes

  • If you need to change your shipping address after placing an order, please contact us immediately at service@bagshop.com.
  • We may be able to update the shipping address before the order is shipped, but this is not guaranteed.

15. Lost or Missing Packages

  • If your package is missing or appears lost, please contact us at service@bagshop.com. We will investigate the issue and work with the carrier to locate your package.
  • We are not responsible for items that are confirmed as delivered by the carrier but are not received by you.

Conclusion

We are committed to ensuring your orders are delivered as quickly and securely as possible. If you have any questions about shipping, or if you need assistance with your order, feel free to contact us at service@bagshop.com. Thank you for shopping with bagshop, and we hope you enjoy your purchase!